Privacy Policy

Elevate Marketing + Communications Pty Ltd ("we", "us", "our") respects your privacy + is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose + safeguard your personal information when you visit letselevate.it, engage our services, or interact with our website, in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

We may collect personal information you provide directly to us, including:

• Name
• Email address
• Phone number
• Business or salon name
• Website + social media profiles
• Information submitted through contact forms, waitlists, competition entries, bookings or enquiries
• Any other information you choose to provide

We may also automatically collect limited technical information when you use our website, including your IP address, browser type, device information, pages viewed, referring website + similar analytics data through cookies + related technologies.

We use your personal information to:

• Respond to enquiries
• Deliver products + services you've requested
• Administer competitions, promotions, events + waitlists
• Manage bookings + client relationships
• Send marketing communications where you have opted in or where otherwise permitted by Australian law
• Improve our website, services + customer experience
• Comply with our legal + regulatory obligations

We do not sell your personal information.

We may disclose your information to trusted third-party service providers who assist us in operating our business + delivering our services, including providers of:

• Website hosting
• Email services
• Customer relationship management (CRM) systems
• Marketing platforms
• Analytics services
• Cloud storage + software platforms

These providers are only given access to the information reasonably necessary to perform their services + are expected to handle your information appropriately.

We may also disclose personal information where required or authorised by law.

Our website uses cookies + similar technologies to improve your browsing experience + understand how visitors interact with our website.

We may also use third-party analytics + advertising tools (such as Google Analytics, Meta Pixel or similar services) to analyse website performance + improve our marketing.

You can disable cookies through your browser settings, however some parts of the website may not function correctly as a result.

Personal information is stored using secure systems operated by our website hosting + third-party service providers.

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification + disclosure. However, no method of transmitting information over the internet or storing electronic data is completely secure.

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

Some of our third-party service providers, including website hosting, cloud software, CRM + email marketing providers, may store or process personal information on servers located outside Australia.

By providing your information, you acknowledge that your personal information may be transferred to + stored in overseas jurisdictions on our behalf. We take reasonable steps to ensure our service providers handle your information in accordance with applicable privacy obligations.

You may request access to, or correction of, the personal information we hold about you by contacting us using the details below.

If you believe we have not handled your personal information appropriately, you may lodge a complaint with us. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

We may update this Privacy Policy from time to time to reflect changes to our business, legal obligations or services.

The most current version will always be published on this page + will include the "Last updated" date at the top.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: